RE: Winter Weather Update: Snow Day & Delayed Start Policy

Publish Date: 12/3/2025

Dear Whole Kids Co. Families,

As winter weather arrives, we want to ensure families know what to expect on snowy days at Whole Kids Co. 

Our North Clinic follows District 20, and our South Clinic follows District 11. When either district announces a Snow Day or Delayed Start, all appointments for that location will automatically move to Telehealth for the day. 

Your scheduled services will continue as normal—just online. Your provider will send your Google Meet link approximately 5 minutes before your appointment. 

[Review Our Inclement Weather & Snow Closure Policy Here]

Stay updated on winter weather via FlashAlert:

Thank you for helping us keep care consistent and accessible during winter weather. Stay safe and warm!

Journeying with You,

WKC Leadership

RE: Updated Cancellation Policy – Effective May 5th

Publish Date: 4/25/2025

Dear Whole Kids Co. Families,

To ensure fair and consistent care for all families, we’ve updated our cancellation policy. These changes will go into effect on May 5th. We kindly ask all families to review the new policy to stay informed about important updates.

Please take a moment to read through the updated cancellation policy. Your understanding and acknowledgment help us continue providing the best possible care.

[Download the Full Policy Here]

Journeying with You,

WKC Leadership